Privacy Policy

At Tripophilia, your privacy and trust are important to us. This Privacy Policy explains how we collect, store, use, and protect your personal information when you interact with our website (tripophilia.com), social media platforms, and services. We are committed to safeguarding your data in compliance with the Information Technology Act, 2000 and related rules.

1. Information We Collect

We collect and store the information you provide to us through:

• Our website forms, booking pages, or enquiry forms.
• Social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
• Email communication and physical declarations/forms.
• Participation in our treks, trips, contests, or promotions.

This may include:

• Name, contact details, and address.
• Payment and billing information.
• Travel preferences and booking details.
• Photographs, videos, or testimonials shared during trips.

2. How We Use Your Information

We process your data to:

• Deliver our services: Confirm bookings, provide itineraries, and manage travel logistics.
• Ensure safety: Contact participants in case of safety alerts or emergencies.
• Improve our services: Analyse feedback, reviews, and website usage.
• Marketing & promotions: Send newsletters, offers, and event updates (with your consent).
• Content creation: Use photos/videos captured during trips for Tripophilia promotions unless you opt out in advance.
• Vendor coordination: Share necessary details with trek leaders, guides, and service partners.

3. Marketing & Remarketing

We may use:

• Google Ads Remarketing
• Facebook Remarketing
• Google Analytics Demographics & Interest Reporting

These services use cookies to display targeted ads based on your previous interactions with Tripophilia. You can opt out anytime:

• Google Ads Settings: support.google.com/ads/answer/2662922?hl=en
• Facebook Ad Preferences: facebook.com/ads/website_custom_audiences
• Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout/

4. Sharing Your Information

We do not sell or rent your personal data. We may share it only when:

• Required to fulfil a booking with trusted vendors or trek operators.
• Necessary to comply with legal obligations or court orders.
• To prevent fraud, enforce our Terms & Conditions, or protect safety.
• During mergers, acquisitions, or restructuring (with data protection continuity).

5. Data Security

We store your information on secure systems protected by physical and technical safeguards. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You can:

• Request access to your personal data.
• Ask us to update or correct your information.
• Opt out of marketing communications at any time.
• Request deletion of your personal information (subject to legal obligations).

7. Cookies Policy

We use cookies to:

• Enhance user experience.
• Track website traffic and performance.
• Personalise content and ads.

You can disable cookies in your browser settings, though this may limit site functionality.

8. External Links

Tripophilia may link to third-party websites. We are not responsible for their privacy policies or practices.

9. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Tripophilia Email: info@tripophilia.com Website: www.tripophilia.in